All products Tango Tactical have 24 months warranty on manufacturing defects after taking cognizance of our technical department.
The guns are tested at the time of packaging by the manufacturer, however, if a purchased item show a defect in the delivery, we will replace.
Battery and battery charger are placed by the manufacturer as a free gadget to the first use of the AEG, it does not mean that the batteries are not working but are not subject to any form of warranty or support.
Non sono coperti da garanzia tutte le parti di consumo, anche anomalo, e tutte le rotture/difettazioni derivanti da un uso improprio o da ignoranze sul funzionamento dei prodotti. Sono compresi nella categoria l'utilizzo di dispositivi non adatti, e/o conformi, di batterie non adatte e/o conformi, di pallini e/o gas non adatti e/o conformi.
Are not covered by warranty all consumables, even abnormal, and all breakages / defects arising from misuse or ignorance on products operation. Are included in the category of the use of devices not suitable, and / or compliant, batteries are not suitable and / or conforming, pellets and / or gas are not suitable and / or compliant.
Are not covered by warranty all malfunctions not directly attributable to a manufacturing defect.
Tango Tactical assumes no responsibility and excluded from the warranty any charge for damage to persons or property and is limited solely to the replacement of parts recognized defective.
If the parties or the faulty item should not be available or were not readily available, the object will be replaced with one of the same characteristics at the discretion of Tango Tactical.
If not persist warranty conditions, Tango Tactical reserves the right to retain the object in question until it will recast the costs incurred and to be incurred as shipping and any necessary manpower.
If the object is found to be defective, the customer is required to reimburse only the cost of packaging and shipping. Labor and parts will be replaced free of charge.
The guarantee is valid only and exclusively in the presence of proof of purchase (receipt or invoice), the objects will become void if removed / tampered with by unauthorized personnel or if any seals will be removed, tampered with or forged.
The characteristics of the products may vary from photos and descriptions without notice.
ALL THE ACM PRODUCTS (ALIAS ALL CINA MADE=CHINESE IMPORTED PRODUCTS) MAY HAVE DEFECTS/IMPERFECTIONS THAT CAN NOT BLAME TO TANGO TACTICAL AND ANYWAY AREN'T CHALLENGED BECAUSE ARE STRUCTURALLY ON THE LOWCOST PRODUCTS.
THEREFORE PLEASE WHO WOULD NOT ACCEPT AS TOLD NOT TO BUY LOW COST PRODUCTS BUT BRING YOUR ATTENTION ON VARIOUS ITEMS.
Dot, headphones, torches acm are not covered by Purchases made on our site are protected by Decree 185 of May 22, 1999, which provides for the possibility for the consumer to exercise the right of withdrawal. This right is the right to return goods purchased from the supplier without penalty and without specifying the reason, and the resulting refund of the purchase price.
The right of withdrawal is exercised by sending, within the said period of 14 days from receipt of goods, a written notice by registered letter with return receipt addressed to: Via Alessandro Manzoni, 3 04012 Cisterna di Latina (LT). The communication can be sent, within the same period, by telegram or fax, provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours.
Such notification must include:
The product codes you intend to return;
The details on how the reimbursement of expenses incurred (money order, bank transfer, etc.) And any bank.
The products subject to reconsideration must be returned by the consumer intact and complete with original packaging to the same address used for the registered letter. Once the goods are received and verified the integrity will, as soon as possible we will credit the customer the cost of returned products, retaining, if necessary, the amount of postage that will be charged to the customer.
The right of withdrawal applies to natural persons acting for purposes not related to his profession. They are therefore excluded from the right to cancel purchases made by retailers and companies. The right of withdrawal does not apply to the following categories of products:
a) audiovisual media or software sealed open by the consumer;
b) newspapers, periodicals and magazines.
We will debit the amount effective only upon shipment. If the request were to arrive before that time, we will fulfill the request for cancellation. In the case of goods already shipped, you can instead exercise the right of withdrawal.